Privacy Policy

Effective Date: 2026

At West Month, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact support, or use our services.

Information We Collect

When you use our website, we may collect the following information:

Personal information you provide:

Name, email address, phone number, billing address, shipping address, order details, and any information submitted through contact or order tracking forms.

Payment information:

Payments are processed securely through trusted third-party payment providers. We do not store your full credit card or payment details on our website.

Website usage information:

We may collect basic information such as your IP address, browser type, device type, pages visited, referral source, and website activity to help improve our website and customer experience.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer support requests
Track and manage deliveries
Improve our website, products, and services
Prevent fraud and protect our business
Send promotional emails only when permitted by law or with your consent

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers, including:

Payment processors
Shipping and fulfillment partners
Email and customer support tools
Website analytics providers
Fraud prevention services

These providers only receive the information needed to perform their services.

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and support advertising or marketing campaigns.

You can disable cookies through your browser settings, but some website features may not work properly.

Data Security

We use reasonable security measures to protect your personal information. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing emails
Request information about how your data is used

To make a request, contact us at:

Email: support@westmonth.com

Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

For privacy-related questions, contact us at:

West Month Support
Email: support@westmonth.com
Address: West Month Support Center, 4289 Comfort Lane, Suite 204, Austin, TX 78701, United States